General
Common questions
Can I chat with an expert before booking?
Yes—a live chat feature is available to discuss specific requirements, or you can reach our team via email or of course over the phone.
Is Insurance cover included?
Yes, all goods are insured up to £2,500,000 as standard, with higher limits available upon request
Is secure vehicle storage available?
Yes, storage is available in fully secure, enclosed facilities for both short- and long-term use.
Is there an Insurance cover limit?
All loads are covered up to £2,500,000 per load as standard. This can be lifted upon request.
is this service offering enclosed transport?
Yes, we only operate fully enclosed and covered car transporters.
What are the benefits of covered car transport?
Covered car transport is the safest way to move a vehicle efficiently and securely. It is especially meant for high-value cars, classic cars, prototype, test, or race cars; those with exterior detailing; those moving through harsh or unpredictable weather; or those moving over long distances.
What is covered or enclosed car transport?
This refers to the transport of a vehicle within an entirely enclosed trailer, rather than exposing it to the elements (or prying eyes). From single cars to fleets—including classic, race, and prototype vehicles.
Monitor your vehicle
Tracking FAQs
Is there tracking available for my vehicle?
Yes—live tracking is available so both staff and customers can view the status and location of vehicles in real time.
is this service offering enclosed transport?
Yes, we only operate fully enclosed and covered car transporters.
Will I receive proof of delivery?
Yes—proof of collection and delivery is sent as soon as your vehicle is collected and delivered.
Insurance cover
Insurance FAQs
Is there an Insurance cover limit?
All loads are covered up to £2,500,000 per load as standard. This can be lifted upon request.
Is Insurance cover included?
Yes, all goods are insured up to £2,500,000 as standard, with higher limits available upon request
Types of Work
Vehicle FAQs
Can you handle deliveries outside Europe?
Yes—vehicles can be flown and shipped internationally with road collection/delivery arranged at both ends. Fly-away staff can manage the whole journey if needed.
Can you manage concept or product launches?
Yes—we can handle logistics management for concept car programmes, product launches, and dealer networks.
Can you transport my car to a driving tour across the UK or Europe?
Yes. We organise driving tours for individuals, car clubs, and groups.
Do you assist with moves and relocations?
Absolutely—ideal for transporting vehicles during house moves or relocations.
Do you provide services for race and show cars?
Absolutely—vehicles like Formula 1, touring cars, rally cars, and Le Mans LMP cars are handled regularly using purpose-built, covered transporters with tail lifts and sliding beds.
Do you support automotive testing programmes?
Yes—logistics support is available for automotive testing across the UK & Europe
Do you support classic car restorations?
Yes—specialised transport for restoration projects and heritage vehicles is available.
Is corporate home delivery available?
Yes—we offer white-glove home delivery and manufacturer-trained handovers.
What types of vehicles can be transported via covered car transport?
We can transport everything from road cars and classic/prestige vehicles to race cars, show cars, supercars, and promotional/film vehciles.
Customs
Customs FAQs
Can you handle deliveries outside Europe?
Yes—vehicles can be flown and shipped internationally with road collection/delivery arranged at both ends. Fly-away staff can manage the whole journey if needed.
Can you help with customs paperwork?
Yes—we provide experienced handling of all customs documentation requirements.
Do you operate internationally?
Certainly—we can transport high-value vehicles throughout Europe.
What is an ATA carnet?
An ATA Carnet (pronounced kar-nay) is an international customs document that allows the temporary importation of goods into foreign countries without paying duties or taxes. It acts like a passport for goods.