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Privacy Policy

Introduction

Russell’s Transport ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our services, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.


Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information:
    • Name
    • Email address
    • Phone number
    • Postal address
  2. Technical Data:
    • Internet Protocol (IP) address
    • Browser type and version
    • Time zone setting
    • Browser plug-in types and versions
    • Operating system and platform
    • Other technology on the devices you use to access this website
  3. Usage Data:
    • Information about how you use our website, products, and services
  4. Marketing and Communications Data:
    • Your preferences in receiving marketing from us and your communication preferences

How We Use Your Information

We use information held about you in the following ways:

  1. To Provide and Improve Our Services:
    • To manage your account and provide you with the services you request
    • To notify you about changes to our service
    • To improve our website and ensure that content is presented in the most effective manner for you and your device
  2. Marketing and Communications:
    • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about
    • To provide you with information about goods or services we feel may interest you, where you have consented to be contacted for such purposes
  3. Legal and Compliance:
    • To comply with our legal obligations
    • To protect our rights, property, or safety, and that of our customers or others

Disclosure of Your Information

We may share your personal information with:

  1. Service Providers:
    1. Business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you
  2. Analytics and Search Engine Providers:
    1. Analytics and search engine providers that assist us in the improvement and optimisation of our site
  3. Legal Requirements:
    1. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.


Your Data Protection Rights

Under data protection laws, you have rights including:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.


Contact Us

If you have any questions about this privacy policy or our data protection practices,

please contact us at:

Russell’s Transport Management Ltd.
Longmeadow Farm, Wappenham Road, Syresham, Nr. Brackley, Northants NN13 5HQ


Email: enquiry@russellstransport.co.uk


Tel: 01280 850 426

This policy was last updated on 11/02/2025.